How to Create an Online Food Ordering System?

Hungry? Tiered? Craving for favorite food? One solution to all problems- order your food online!!! Yes! The online food ordering system has simplified the way to get your favorite meal at your table better than ever. You crave, and digitalization has made it easy to soothe your tastebuds with your favorite food without evening stepping into the kitchens. Online food ordering & delivery has captured a massive market.


Globally, 971.5 million people used online ordering systems in 2019, and the revenue of online food delivery is set to increase to US$339,257m in 2022.


In the Online Food Delivery segment, the number of users is expected to amount to 2,613.2m by 2027. (Source)


If we talk about the complete insight into the online food ordering system, then some exciting numbers are as follows:

food ordering stats

Let’s dive down to understand the online food ordering system and its worth.

What is Online Food Ordering System:

An online food ordering & delivery system is the process of ordering & delivering food items to the customers at their homes. Users can directly order food from their favorite food restaurants by just visiting online mediums such as websites or apps and selecting from the e-menu. All users need to do is search for their favorite restaurants, opt for their favorite food, and enter the address, and they can have their food in a few minutes after paying online.

The food ordering and the delivery sector is gaining much popularity among users and business owners. Since the number of users is increasing, the industry is flourishing wildly.

In the last few months, there has been a significant boom in software food delivery applications. It has been estimated that the market will have an immense growth of 79% in 2022. This means online food market service will reach the mark of USD 76 billion.

Applications and platforms like Yelo are easy to use and convenient for customers.

Additionally, the restaurant order management system will enable you to:

  1. Build a customer database automatically.
  2. Offer a module that allows you to send SMS, emails, and other push campaigns. It can be done when the customers go online to order food.
  3. The opportunity to customize services to customers with different promotions and discount offers when they order food online.
  4. Offer you the opportunity for upselling and cross-selling.
  5. Enable loyalty programs for existing and new customers, so they keep coming back for more.
  6. Automated reviews and options to generate statistics to understand the trends and improve the service.

Features of Online Food Ordering System

The main features are of great significance in the Develop an Online Food Ordering System. Customers are more inclined towards systems that can easily be navigated. The food ordering systems should highly be interactive and must fulfill the user’s expectations. The payment features and order placing features are some of the major features of the online food ordering system to focus upon.

This helps the customer’s to know the functions of the system properly. Below mentioned are some of the main features of the food ordering system application.

  • Searching menu: This feature allows the users of the system to search for several restaurants and cafes on the basis of cuisines and locations. The users of this system can go through the menu and the ambiance of the place while selecting filters.
  • Placing the Order: With this feature, the users of the system can place an order for the dishes they want to eat with just a few taps. The users just need to cross verify their dish while adding custom instructions if any and then simply checking out.
  • Tracking the Delivery Partner: The online food ordering system features a real-time tracking feature. This feature makes it easy for the users to track the food delivery partners while tracking their real-time location. The users can also keep a track of the food delivery time.
  • Payment Integration: Payment gateways such as Stripe and Braintree permit the app users to pay by credit or debit cards.

How online food ordering system boosting restaurant business:

A restaurant ordering system will not only allow your customers to order food online but will also simplify the online ordering process. If you have not yet joined the online food ordering system for your restaurants, you are missing out on profitable opportunities for the exponential growth of your restaurant business.

Lack of an online ordering system in a restaurant would mean missing out on lucrative opportunities to increase business opportunities and even repeat customers who could move to other restaurants. Looking for online food ordering sites, you will see that most delivery services range from markets to restaurants.

Significant benefits of creating online food ordering systems:

Restaurants can have multiple benefits after creating the online food ordering system. Among the vast benefits lists, some of them are as follows:

  • After creating an online food ordering and delivery system, restaurants can manage operating costs.
  • Online food ordering system helps restaurants in attracting & retaining customers.
  • Also, restaurants can benefit from managing their inventory problems with the help of an online food ordering and delivery system.
  • The advantage of having an online food ordering system such as mobile apps or websites is that the restaurant can handle the entire process independently and remain flexible.

After grasping the insight into the online food ordering system’s worth and necessity, let’s understand its creation process.

How to create an online food ordering system?

Creating an online food ordering and delivery process indeed needs technological advancements. There are some ways by which restaurant owners can make the online food ordering and delivery system.

Creating the websites to make food ordering & delivery easy:


The restaurant is spared the effort of setting up its website but can also have a customized online system. Customers need to go to an online restaurant to order food, find their favorite dish, and then place their order in a few clicks. Customers can use the online ordering tool on your restaurant website to place and pay for takeout and home delivery orders. Online ordering for restaurants is a technology that enables customers to place an order for takeaway food and drinks through a website, app, or third-party restaurant app on a mobile or desktop computer, often with delivery included.

Developing food ordering & delivery mobile app to make it even easier:


Food ordering apps make people’s lives more accessible by giving users a quick-ordering interface. Online ordering apps like Uber Eats, DoorDash, and Grubhub have extensive restaurant listings by location and food type. Customers can view and order individual menus on their phones or computer.

To maintain healthy customer relationships for your new food startup, food delivery startup, or restaurant with an online ordering system, generate daily analytics to help you better understand the strengths and weaknesses of your service. When you build a food delivery application by implementing this new technology as a restaurant or food service provider, you can make life easier for your customers.

If you’ve been thinking about adding food delivery to your restaurant but don’t know how with one day of work and some easy-to-use tools, you can build an ordering system in no time. Time to see your online restaurant ordering system on your food delivery website.


If you are a restaurant business owner and want to start building a website or mobile app, you need to be clear about the website/ needs. Based on order history and customer personal data, your restaurant can offer personalized offers that increase sales and strengthen the relationship between your restaurant and customers.

Connecting with the best on-demand food delivery app development company has helped various food companies, startups, bars, and restaurant chains with the best solutions. You can double your revenue by creating such systems or apps as Zomato and DoorDash.

Building an online ordering platform provides an additional revenue stream for your restaurant business and allows you to compete in an already challenging market. So don’t stop yourself from clutching the maximum benefits of the digital essence.


Ishan Gupta is the CEO and Co-founder of RipenApps, a leading web and mobile app development company specializing in android and iOS app development. Deploying feature-loaded mobile & web app solutions to SMBs globally transforms business all around.

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