Self Improvement

The Best Customer Experience Speakers That Will Help You Keep Your Customer Happy

Sixty-nine percent of US customers believe customer service influences their loyalty. The best way to ensure customer retention is to make customer experience a top priority in your organization. Additionally, a recent statistic indicates that 86% of customers are willing to pay more for an exceptional experience.

Customer experience has become increasingly important to business success these days as most people read online reviews before selecting a product or service. Customer experience reviews have the power to influence other customers, whether reviewers give positive or negative feedback.

Turn your staff into advocates and your customers into evangelists with a motivational keynote from a true customer service motivational speaker and loyalty expert from around the world. The experienced speakers will give you the best advice to delight your customers and make your business last.

Molly Bloom

Molly Bloom is a leading customer service speaker, entrepreneur, and best-selling author of Molly’s Game. His memoir was adapted into an award-winning film by Aaron Sorkin. Bloom has appeared on numerous shows and media such as Ellen, Vice, The Los Angeles Times, NPR, and Vulture, and was a guest speaker at Fortune’s Most Powerful Women. Molly was also in the Top 3 for the US Ski Team.

Simon T. Bailey

Simon T. Bailey is a keynote speaker, author, and peak performance expert. He was named one of the top 25 people who will help you achieve your professional and personal goals by SUCCESS magazine, joining a list that includes Brene Brown, Tony Robbins, and Oprah Winfrey.

Ken Schmidt

Schmidt is a leading speaker, author, and former director of communications for Harley-Davidson Motor Company. Shares stories and insights on the path to building a fanatically vocal customer base, creating a passionately loyal company culture, and developing leaders who inspire and motivate. The best way to ensure customer retention is to make customer experience a top priority in your organization. Additionally, a recent statistic indicates that 86% of customers are willing to pay more for an exceptional customer experience.

Tiffani Bova

Tiffani Bova is a keynote speaker on business growth and customer service, innovation, growth evangelist, and author of Growth IQ. A leading influencer in customer experience, digital transformation, and the future of work and sales is a regular contributor to Forbes, Harvard Business Review, Marketing Matters on Wharton Business Radio – SiriusXM, and Huffington Post in addition to a variety of industry-leading podcasts on sales, marketing, and digital business.

Duncan Wardle

Duncan Wardle is a leading speaker on innovation and service. As the former vice president of innovation and creativity at The Walt Disney Company, Wardle spent his 25-year career at Disney developing some of their most innovative ideas and strategies. Wardle’s new venture, id8, allowed him to share his creative consulting services with companies like Ford, Coca-Cola, NBA, and Apple.

Robert Richman

Robert Richman is a leading customer service speaker, corporate culture strategist, and co-creator of Zappos Insights. The best way to ensure customer retention is to make the experience a top priority in your organization. Additionally, a recent statistic indicates that 86% are willing to pay more for an exceptional customer experience.

Erik Qualman

Best-selling author and customer service keynote speaker Erik Qualman has performed in 55 countries and impacted 50 million people. He was voted the 2nd most likable author in the world behind Harry Potter’s J.K. Rowling. He is the host of the popular Super U podcast, and his work has been used by the National Guard at Nordstrom at NASA. The best way to ensure customer retention is to make customer experience a top priority in your organization. Additionally, a recent statistic indicates that 86% of customers are willing to pay more for an exceptional customer experience.

Dr. Laura Penn

 

Dr. Laura Penn is a keynote speaker in business communication and service and a leadership expert. As founder of The Leadership Speaking School based in Switzerland, she transforms leaders, teams, and changemakers from the world’s best-known companies and organizations into authentic, accessible, and memorable speakers. In her talks, she empowers her audience to unleash their potential as leaders by becoming competent communicators of the digital age. The best way to ensure retention is to make the experience a top priority in your organization. Additionally, a recent statistic indicates that 86% of customers are willing to pay more for an exceptional experience.

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