How to Troubleshoot Freezing Error in QuickBooks?

The last thing that users would expect while performing their accounting tasks in QuickBooks is unexpected recurring freezing. The freeing issue may subsume a broad spectrum of various QuickBooks or Windows-related issues. These include corrupted installation files or specific issues with the Microsoft components. Before making a direct move onto the methods for fixing the freeing issues in QuickBooks, we will familiarize users with the various causes for troubleshooting QuickBooks freezing error. In case you find certain complexities in the troubleshooting steps, then you should opt for a telephonic conversation with our QuickBooks experts at the helpline.

What are the causes that lead to the freezing of QuickBooks?

The multiple factors that can cause the QuickBooks software to freeze are listed below:

• The functionalities of the QuickBooks Software might be halted by third-party security software like antivirus software.
• Data on your hard disc could be corrupted.
• The file name of the company file crosses the size limit.
• Your company file has been corrupted or damaged.
• Essential Windows data in the Program files become faulty.
• Damaged installation files of QuickBooks Desktop may also contribute to this error.

Also read: QuickBooks error code 15243

How to effectively resolve QuickBooks Freezing error?

There are different methods that can come to your rescue when it comes to resolving freezing error in QuickBooks. We recommend you start from the first method, check its viability, and if it fails, then move on to the next method(s).

Method 1: Clear Temp files & Browser Cache

The first method is quite easy, and it demands the users remove temporary internet and cache files. We have elaborated the process as under:

• You should first open the Run command window by simultaneously tapping on the Windows key and the R key.
• Then, in the Run command box, type Control and then click OK.
• Thereafter, head for Internet Options after going into Network and Internet
• Click the General
• Soon after, click on the Delete
• You should select the Temporary Internet files & website files option and then pick the Delete
• The temporary internet files removal process could take some time depending on the size and number of such files.
• After that, choose Apply and culminate the process by clicking on OK.

Method 2: Take the assistance of the QuickBooks Tool Hub

Use the below-given steps to set up the QuickBooks Tool hub and use it to unfreeze QuickBooks Desktop.

• The inceptive step demand users to Download the QuickBooks Tool Hub from Intuit website.
• After that, keep holding the CTRL key, followed by hitting on the J key to open your download folder.
• Look for the exe file and then double-click it to initiate the installation of the tool.
• Once the installation window gets displayed, click on Next to begin installing the tool.
• Now, choose Yes to accept the terms.
• After selecting Next, initiate the installation by clicking on Install.
• When the installation is complete, click on Finish.
• To use the tool to fix the freezing issue, double-tap its icon.
• Use it to check for any QuickBooks-related problems. The utility includes a number of essential utilities that can fix a wide range of problems with the QuickBooks software.

Method 3: Run QuickBooks Install Diagnostic Tool

Another noteworthy utility is the QuickBooks Install Diagnostic Tool. The process for using the tool is given as under:

• Download the QuickBooks Tool Hub and install it. (The steps to download and install the tool are given as under).
• The QuickBooks Tool Hub must then be launched by double-clicking its Desktop icon.
• Upon opening the tool, opt for the QuickBooks Install Diagnostic Tool from the Installation Issues tab.
• To begin repairing your QuickBooks desktop components, click on the option to Proceed.
• When the process finishes, restart your computer.
• If the previous ways don’t work out, please try the next one.

You may also read: QuickBooks Error 1606

Method 4: Opt for Suppressing the QuickBooks Desktop

• While simultaneously pressing the Ctrl and Shift keyboard keys, double-click the QuickBooks desktop icon.
• Don’t release the Ctrl and Shift keys until QuickBooks launches on your computer. There will also be a popup window with the statement No Company Open.
• Once QuickBooks is open, carry out your standard accounting tasks and ensure that the freezing problem is resolved.

Method 5: Updating QuickBooks Desktop

Users of QuickBooks should be familiar with the necessity of updating the accounting software on a frequent basis. This practice safeguards the software against potential technical issues and also makes sure that the glitches and (or) errors occurring in the previous versions don’t get repeated.

• First of all, open the QuickBooks Desktop application. It is recommended that the same be opened as an administrator. For that, right-click the icon and choose the option to Run as administrator.
• Now, click on the Help
• Thereafter, choose the option to Update QuickBooks Desktop
• Afterward, head for the Update Now
• The next step requires the user to click on the option to Reset Update.
• Finally, click on the Get Updates option to get started with the process of downloading the updates.
• Close QuickBooks once the Update is finished.

Method 6: Make & Restore the Portable Company File

The freezing issue in QuickBooks desktop can also be tackled by the creation of the portable company file.

• Start QuickBooks and then click on the File
• Now, click on the option to Create Copy.
• Then, opt for Portable Company File.
• Follow it up by hitting on Next.
• After selecting a location to save the portable file, pick the option to save the file.
• Finally, click on OK.

How to Restore Portable Company File?

• Make a click on the File
• Start off by heading to the option to Open or Restore Company.
• After selecting the option to Restore a portable file, hit on Next.

• Choose a portable company file, and then hit on Open.
• Soon after, hit on Next.
• After modifying the location of the company file, click on Save

.

Method 7: Using QuickBooks File Doctor

• The first step demands downloading the QuickBooks File Doctor.
• After downloading the tool, press and hold the CTRL key, followed by tapping on the J This action shall open the download folder.
• Within this folder, double-click the downloaded .exe file.
• Click on Next and then hit on Yes on the license agreement page.
• Afterward, click on Next.
• Pick the Finish button to complete the installation.
• Now, run the QuickBooks File Doctor, and then pick the Browse option to choose the company file.
• Tap the option to check your network and file systems.
• To continue, hit the Enter
• Thereafter, hit on Next after entering the correct QuickBooks Admin password.
• Let the scan finish.
• When you’re finished, restart QuickBooks Desktop to ensure that the freezing problem got solved.

Method 8: Set up and use the QuickBooks Database Server Manager

Users should make use of the below given procedure so as to use the Database server manager for resolving the issue that causes freezing of QuickBooks Desktop.

• Towards the beginning, download QuickBooks Tools Hub.
• If you haven’t gone through the earlier methods, then press the CTRL and J keys together to open the folder containing your downloaded files.
• Click on the exe file twice.
• Select Yes to give this tool permission to make modifications.
• In order to install it, click on Next.
• After that, select Next and then click Install.
• Click Finish when the installation is finished.
• At this point, start the QuickBooks Tool Hub.
• Select QuickBooks Database Server Manager under Network Issues.
• Check to see if QuickBooks Database Server manager helps in addressing the QuickBooks freezing error.

Need assistance? Our support is always there for you!

The methods explained within this illustrative blog should be sufficient in troubleshooting freezing error in QuickBooks. For some unknown reason, if the issue still keeps disturbing you, then make a call at 1 800 761 1787 to get connected to our QuickBooks Technical team.